We collect information about you during the checkout process at our store.

What we collect and store while you visit our website:

• Products you've seen: We'll use this to, for example, show you products you've seen recently

• Location, IP address and browser type: We will use this for purposes such as estimating taxes and shipping

• Shipping address: We will ask you to enter this address so that we can, for example, estimate shipping before placing an order and shipping the order!

We will also use cookies to track cart contents as you browse our site.

When shopping with us, we ask that you provide information such as name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information such as username and password. We will use this information for purposes such as:

• Submit your account and order information

• Respond to your requests, including refunds and complaints

• Process payments and prevent fraud

• Set up your account for our store

• Comply with all legal obligations we have, such as tax calculation

• Improve our store offers

• Send marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to complete checkout for future orders. We generally store information about you for as long as we need it for the purposes for which we collect and use it, and we are not legally obligated to keep it.

Who on our team has access

Our team members have access to the information you provide us. For example, store administrators and managers can access:

• Order information such as what was purchased, when it was purchased, and where to ship

• Customer information such as name, email address, billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and provide support.

You, as the holder of personal data, can:

i) request access to your personal data;

ii) withdraw your consent at any time;

iii) rectify, request erasure, oppose the treatment or request its limitation, or request the portability of your personal data. For this purpose, simply send a communication, stating the rights you wish to exercise, to the email: info@projetoserra.com

The holder of personal data also has the right to file complaints with the competent supervisory authority, the National Data Protection Commission - CNPD, if he considers that the collection and/or processing of his data violates any legal regulations.